Business Process Analysis

As-Is / To-Be mapping, BPMN 2.0 notation, gap identification.

Requirements Engineering

Elicitation, functional & non-functional requirements, user stories.

Functional Specifications

Cahier des charges, business requirements documents, use cases.

UML & BPMN

Process, class, sequence and use-case modeling for functional design.

ERP Concepts

Inventory, purchasing, sales and reporting process design (academic ERP project).

IT Governance

Information systems governance frameworks and coursework at ENSIASD.

Change Management

Conduite du changement coursework at ENSIASD; user documentation written to support system adoption.

Stakeholder Management

Collaboration with business stakeholders during the EtudiaLab and Marsa Maroc internships.

Agile / Scrum

Sprint-based delivery and CI/CD practices at EtudiaLab and Marsa Maroc.

Risk & Compliance Analysis

Risk identification, internal control and regulatory analysis (Morocco / EU cybersecurity study).